GemBiz Demo Website

Forums - great for feedback

Keep in touch

A web forum is a discussion area where people can congregate and exchange information. They can be used to get feedback from customers or as a way of having a conversation with customers. Forums are very flexible and allow you to be selective about who you let in or what is display. They can have public or private areas.

Get feedback

One business used it forums to get feedback from its customers. Every customer was sent a username and password and asked to comment on various areas of the businesses performance.

Stay in touch

Another business which was spread over a large geographic area used a private forum for its sales staff to stay in touch and to allow them to swap ideas. It even had a "chat room" for informal off-the-cuff topics.